Asda Boston delivery driver praised for his 'act of kindness'

The delivery driver was shocked when he saw the customer
Asda Boston home delivery driver David Bostwick.Asda Boston home delivery driver David Bostwick.
Asda Boston home delivery driver David Bostwick.

When Asda Boston home delivery driver David Bostwick arrived at an elderly customer's flat he was shocked to find her struggling in the darkness.

When asked if everything was ok, she said that her lightbulb had gone and that she couldn’t reach to replace it.

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The customer told David that she had spare lightbulbs in the cupboard, so he quickly took it upon himself to fit a new lightbulb, so she had light in the flat again.

David, who has only worked at the store for 18 months, said: "The customer was in her seventies and lived on her own and there was no way she could have done it herself. I felt it was a health and safety issue her being alone in the dark. She had a spare bulb so I just replaced the old one for her. I'm 6ft tall so didn't need a chair or anything. I'm just glad I was of assistance."

The lady, who lives in Ingoldmells, was extremely grateful and then took the time to phone the Boston store manager, Adele Bayfield-Knight to thank David once again for his simple act of kindness.

Adele, who's nominated David for an Asda service superstar award, said: "We’re extremely proud of our incredible colleagues who go the extra mile every day to make a difference to our customers, communities and each other. David is such a credit to the store. His friendliness and caring nature is what makes him extremely approachable and we could not be more thankful to him for this simple, but incredibly kind act that has made such a massive difference.

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"He always goes above and beyond to ensure customers have with a smile on their faces. Thank you for everything you do, David. We are proud to have him on our team at Asda Boston."

Many customers took to the post on Facebook to thank David for his kindness, with comments including: “Well done David. A lovely act of kindness that would have made such a difference to this lady”, “Well done Sir, the world needs more kindness and wonderful people such as yourself” and “Ah this is a great story. Cheers me up knowing there are still people who care.”

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